LASTEST EVENT UPDATES
OUR PROMISE TO YOU
Purchase tickets or new subscriptions with confidence knowing that you will receive a full refund if the show is cancelled. If the show is postponed, you can retain your ticket to attend on the new, rescheduled date. If for any reason you cannot make the rescheduled date, you will also have the option to receive a credit or refund. Purchasing your tickets today allows the Aventura Arts & Cultural Center to ensure that we will emerge as a gathering place for all and continue to fulfill our mission to enhance the quality of live for audiences of all ages. Additional terms and conditions may apply. Check your event for details.
While the theater lights remain dimmed due to the impact of COVID-19, we wanted to provide an update as we look to the future. The Aventura Arts & Cultural Center continues to follow the guidance of local and state officials and remain prepared to respond and adapt to evolving directives. At this time, we do not know when our theater will be permitted to open but we are preparing for a variety of scenarios based on the evolving science and guidance of health professionals.
We are preparing a reopening plan which outlines new procedures and protocols we will follow. The plan has been developed in accordance with CDC guidelines and in collaboration with Cleveland Clinic and the Broward Center for the Performing Arts, which manages the Aventura Arts & Cultural Center. While the theater remains closed, we continue to look at all aspects of the customer experience with the goal of providing the best possible experience within the new guidelines that will include physical distancing, required masks or facial coverings, extensive cleaning and sanitizing. The health and wellbeing of our guests, staff, volunteers, artists, cast and crew remains our top priority.
The practical considerations of the performing arts industry are uniquely challenging. National tours are not able to rehearse or make plans to go out ‘on the road’ and physical distancing requirements limit seating capacity in ways that make it difficult to viably open our theaters. These realities have created challenges for the Aventura Arts & Cultural Center and our peers.
While our community may be starting to reopen slowly, it’s clear that theater venues will be among the last facilities to reopen. We continue to reschedule many of the concerts and events we had slated for the summer and the fall. Below you’ll find the latest updates regarding the shows that have been cancelled or postponed as well as your options regarding your ticket purchase.
For Frequently Asked Questions, click here.
If you have tickets to a performance that has been rescheduled, please keep your original tickets. All tickets will be honored on the new performance date. If you are unable to attend any of the performances listed below on the new date, you have options. Requests for refunds must be made before June 30, 2020 by contacting Ticketmaster Customer Service at 800.653.8000 or by using email or live chat online.
Lucie Arnaz - Apr 11, 2021
Atlantic City Boys - June 19, 2021
Rocky and the Rollers - July 10, 2021
The Motowners - Aug 7, 2021
If you have tickets to a performance that has been postponed, please hold your tickets and wait for the new performance date to be announced. We understand you may not be able to attend, and we will contact ticketholders with information about receiving a refund or credit to attend another event.
If you have tickets to an event that has been cancelled, you will receive an email notification of the cancellation and you will automatically receive a refund. You can expect your refund within 30 days from the date of cancellation announcement.
These are challenging times for all in our community. The impact of these cancellations will have a dramatic impact on our entire Aventura Arts & Cultural Center family. We are committed to getting through this unprecedented time, making every effort to minimize the negative impact on the people who bring the arts to you. As we look to the future, we know the arts will continue to unite and inspire us, and the curtain will rise again.
Thank you for your loyalty and your support.
If there is anything else we can help you with, please use the online contact us form to receive the quickest response. We appreciate your continued patience and your support as we work through this challenging time together and we look forward to welcoming you back soon. In the meantime, we hope you’ll be part of our online arts community as we find new ways to engage with the arts and each other. Stay connected with us during this intermission, we miss you.
Aventura Arts & Cultural Center’s Box Office: 305.466.8002, ext. 1
Monday–Friday, 10:00 AM–5:00 PM (Please note call volume is extremely high at this time.)
Group Sales: 954.660.6307 or email.
Monday–Friday, 10:00 AM–4:30 PM