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Accessibility Information

Face Coverings

Based on Miami-Dade County government mandate, we regret that we cannot admit any guest without a face covering unless that guest provides each of the following: 

 

(A) documentation from a health care provider that the guest has a disability or medical condition that prevents the guest from wearing a face covering; and

 

(B) documentation from a health care provider dated within the three (3) days immediately preceding the event specifying that the guest does not pose any threat to the health or safety of other persons due to any reason related to COVID-19;

(C) an attestation regarding lack of COVID-19 related symptoms; and

 

(D) a waiver and release of any claims by the guest related to contraction of COVID-19. 

 

For any guest who provides the above documentation, the Aventura Arts & Cultural Center will provide reasonable accommodations by seating this guest in an alternative location where they can enjoy the live performance streamed to a large screen. Guests may only enter this area if they have provided proper documentation noted above.

Website Accessibility

Aventura Arts & Cultural Center is committed to ensuring that individuals with disabilities enjoy full access to our websites.  In recognition of this commitment, we are in the process of making modifications to increase the accessibility and usability of this website, using the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard.  Please be aware that our efforts are ongoing.  If, at any time, you have difficulty using this website, or with a particular web page or function on this site, please contact us by phone 305.466.8002 x1, through our ticketing partner’s TDD line (Telecommunications Device for the Deaf) at 800.943.4327 or email [email protected] and we will make all reasonable efforts to assist you.

Visit / Accessibility Information

Valet parking and self parking are available for all events.

Access to the Performing Arts

We want your time at the Aventura Arts & Cultural Center to be comfortable and satisfying. We offer a variety of services to improve your visit.

Theater Access

Our facilities feature ADA-approved signage, handrails and automatic door openers. Patrons with disabilities can easily access the center from all parking areas via wheelchair ramps. Patrons with limited mobility may be dropped off in front of the AACC via the front driveway.

Listening Devices

The AACC offers Assistive Listening Devices in limited number, based upon availability, for all performances at the box office located in the lobby. There is no charge for the device, but a valid major credit card or driver license is required as collateral.

ASL, Audio-described or transliterated performances are available only by request and within a reasonable amount of advance notice. Please contact the General Manager for information or to make a request at 305.466.8002, or send an email.

Special Seating

Special seating locations for persons with disabilities may be reserved in advance by purchasing accessible seats from our website, calling 877.311.7469, or visiting the box office.

Restrooms

AACC has wheelchair-accessible men’s, ladies’, and family restrooms located in the lobby. Diaper changing stations are located in all restrooms.

Emergency Information

To contact an audience member during a performance, please call the General Manager at 305.466.8002, ext. 2. We will do our best to reach your party. Please provide a seat number, section and row if possible.

Sensory-Friendly Performances

These performances are intended to create a welcoming and supportive environment for children and adults on the autism spectrum as well as individuals with other sensitivity issues or developmental disabilities. To create a sensory-friendly setting, slight adjustments are made to the productions including reduced sound levels, no flashing or strobe lights, minimal special effects and a quiet zone adjacent to the theater.

The Aventura Arts & Cultural Center's sensory-friendly programming is made possible through the generous support of The Taft Foundation, The Hagen Family Foundation, Gore Family Memorial Foundation and Florida Blue Foundation.

Special thanks to Theatre Development Fund's Autism Theatre Initiative for serving as an advisor, www.tdf.org/autism.

TDF.jpg

 

Offered at select performances.